FAQ

Frequently asked questions

What are the shipping options?


Domestic: Your order will be crafted in 7-9 business days before being shipped. Once it's shipped, please see the below map for how many business days our carriers will take to deliver your order (they occasionally take an extra day or so). If timeliness of your order being delivered is really important, please allow some extra time for manufacturing and shipping delays (which are rare but more likely during the holidays, harsh weather, or large-scale events in the delivery area). Worldwide Shipping: The art work needs to be proffesionally printed, framed and then shipped. This process takes roughly 2-4 weeks and costs an additional $45.




Framed Art Return Policy


We want you to be happy! If you're not satisfied with your framed art for any reason, we want to know so we can make it right. We stand behind our workmanship and quality. Making a return. To return a product, you must contact us within 30 days of purchase and return your order to our facility within 45 days of purchase. Also, please note: Return shipping: The cost of shipping a returned product back to us is your responsibility. Shipping costs: Shipping costs are deducted from returned orders. We don't profit at all from shipping (it's billed at our cost to be fair to our customers). Shipment issues Once in a blue moon, an order is not handled properly during shipping. Any orders which are lost, damaged and/or are missing items must be declared within 15 days of delivery. If your order is damaged, we need you to keep your protective packaging and notify us during this window so that we can file a damage claim with the shipping carrier. We can only help you if we hear about the issue within these 15 days.




How does my art work arrive?


We professionally print the art work and frame it. Your Major Feels art work will arrive in just a few days after it has shipped, 100% assembled and ready to hang on the wall - no work on your part besides tapping the (included) hook into the wall. Each frame is built using 100% premium American-made materials and comes fully assembled with everything you need to hang it on your wall - no need to buy any additional accessories.




Download Return Policy


We are unable to issue refunds for digital downloads. All sales are final.





FAQ

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